return policy

1. Cancellation Policy: Order can be cancelled only before shipping. The buyer need to contact us first for the reason, our sale manager will arrange the cancellation in 2 working days. All the shipped out order can not be cancelled. 2. Return Policy: How to deal with, If the item is defective? We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help. First: If the item is defective, please notify us within 3 days of delivery. Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will process a refund. Third: If we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order. If a return is needed due to reasons such as not liking the product, the customer will need to bear the return shipping cost. If a return is necessary, please note that only the CN warehouse supports returns. The US warehouse does not accept returns. We will process a refund after we receive the goods and confirm their condition.